When you add an agent to an invoice, AmpEducator automatically creates a commission for that agent. Each commission is directly linked to its invoice. As the invoice moves through its lifecycle, the commission status updates automatically.

Here is how the lifecycle works:

If a commission payment is recorded before the invoice is fully paid, the commission will show as Advance. Once the invoice is paid in full, the status will automatically update to Paid.

Commissions are directly linked to their invoice. If an invoice is cancelled, the associated commission will also be cancelled.

To create a commission from an invoice, you first need to assign an agent. Within the invoice details section, click the edit icon next to the Agent field.

This will open a dropdown menu displaying all agents set up in your system. Select the appropriate agent from the list.

Once an agent is selected, two things will immediately appear on the invoice:

If the invoice is still in Draft status, the commission will also remain in Draft until the invoice is posted.

Once an agent has been selected on the invoice, the Agent Commissions section will appear at the bottom of the invoice.

To add a commission, click the + (Add) icon within the Agent Commissions section.

If the agent has a preconfigured default commission, clicking the + icon will automatically add that commission to the invoice. In this example, the agent has a preconfigured 10% commission, which is calculated based on the invoice revenue.

Once added, the commission will appear in Draft status within the Agent Commissions section.

To review or modify the commission, click the Edit Commission icon.

This expands the commission details panel.

Within the expanded view, you can:

Click the checkmark to save any changes.

If the agent has multiple preconfigured commission types, you can click the downward arrow next to the + icon to view and select from other available commission templates.

Selecting one of these templates will apply that commission structure to the invoice.













After adding a commission to the invoice, you may choose to enable Deduct From Payment. This option is typically used when the agency collects payment directly from the student and remits the remaining balance to the institution after retaining their commission.

While the invoice is in Draft, the commission appears in the Agent Commissions section, but no offset has been applied to the invoice.

Once the invoice is Posted, the system automatically creates an internal line item titled Invoice Commission Offset.

This offset reduces the amount the school expects to receive by the commission amount, while the invoice total remains unchanged.

For example, if the invoice total is $10,000 and the commission is $1,000:

When the invoice is fully paid, the commission status updates automatically (for example, to Payable or Paid depending on the workflow).

How a commission is paid depends on who collects the student’s payment — the school or the agency.

In this workflow, the student pays the school directly (Deduct From Payment is not selected).

Once the invoice is paid, the commission automatically becomes Payable. This indicates that the commission is now owed to the agent and is ready to be paid out.

Commission payments are recorded from the student’s profile under Account → Commissions, where you can review the commission details and issue payment.

Locate the commission with Status: Payable, then click the Pay Commission (💵) icon.

This opens the New Commission Payment window.

Enter the payment details and click Add.

When a commission payment is recorded, the status updates to Paid, and the balance reduces to zero.

Commissions can also be managed centrally under Home → Accounts → Commissions, which provides a complete overview across students.

A commission does not have to wait until the invoice is paid. If needed, you may issue payment to the agent in advance.

To do this, go to Student Profile → Account → Commissions and record a commission payment before the invoice has been settled.

When a commission is paid early:

This allows flexibility in managing agent relationships while maintaining accurate accounting.

In this workflow, the agency collects the full payment from the student and remits the net amount to the school.

For example:

The agency collects $10,000 from the student, sends $9,000 to the school, and retains $1,000 as commission.

When the agency records the invoice payment, the system applies the Commission Offset internally. The invoice balances correctly, and the commission is automatically considered paid.

No separate commission payout is required in this case.

An adjustment is used to modify the commission amount before it has been paid out.

Go to Student Profile → Account → Commissions and locate the commission you would like to adjust. Then, click the Add Commission Adjustment icon.

In the adjustment modal, enter the following:

After entering the required information, click Add Adjustment.

The commission balance updates immediately to reflect the change. This keeps everything clean and intuitive without breaking the flow.

A commission refund is used after the commission has been paid, when the school receives money back from the agent.

This may occur if a student withdraws and tuition is refunded, the commission was overpaid, or the agent returns a portion of the commission

To issue a refund, go to: Student Profile → Account → Commissions. Locate the commission and click the Refund (↩) icon.

This opens the Add Commission Refund window.

Enter the required details:

When a refund is recorded, the system increases the commission balance by the refunded amount.

For example:

After recording the refund, the commission will show a $250 balance.

If Add Credit is selected, the system automatically applies a credit entry equal to the refund amount. This clears the balance and returns the commission to $0.00.

This credit is an internal accounting entry used to close the commission. No additional funds are moved when this option is selected.

If Add Credit is not selected, the refunded amount will remain as an open balance on the commission until it is cleared manually.

Commission settlement is used to close commissions that have partial payments or overpayments where the remaining balance will not be paid or recovered.

To settle a commission, open the commission record and select Settle Commission.

The Settle Commission modal will appear showing the commission details, including the current balance. When the commission is settled, AmpEducator will create an adjustment that brings the remaining balance to 0. Once completed, the commission will be marked as Settled.

After a commission is settled, the record becomes locked and can no longer be modified. Commission payments, refunds, and adjustments will no longer be editable.

When viewing the commission, a Settled banner will appear at the top of the record indicating that the commission has been finalized.



Commissions are now Cancel / Reissue instead of Delete.

If a commission is linked to an invoice, its lifecycle follows the invoice.

If you cancel a commission payment, it cannot be uncancelled — but you can reissue it, which creates a new payment with the same details.

If an invoice is cancelled, associated commissions will also be cancelled.