User Guide
Students

Student Portal

In ampEducator, students have access to their own dedicated Student Portal, which allows them to view and manage various aspects of their academic information. Students can log in using the same PURL that Staff and Instructors use, but ampEducator will automatically recognize the Student Role and present them with the Student Portal user interface, tailored to their needs.

Student Portal Settings

Admins have control over the Student Portal settings, which can be adjusted under Institution Config / Students / Portal. Here, you can configure what students are allowed to update and access within the portal.

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Student User Status / Disabled Accounts

For students to access the Student Portal, their User Status must be set to Active. If a student makes too many incorrect login attempts, their status will automatically switch to Disabled, preventing them from logging in. In this case, an Admin will need to reset their status back to Active to restore access.



Student User Name & Password

To access the Student Portal, students need a username and password. When enrolling a new student, you can check a box to automatically email their login details to their primary email. By default, the student ID is used as the username, but you can modify it in the Student Profile. Alternatively, you can enable login with their primary email in Institution Config / General / Login.

Passwords are auto-generated, but you can reset them. To send a new password to a single student, click the padlock icon next to their name in the Student list. For multiple students, use the “More Actions” menu and select “Send / Reset Account Details” to email temporary login information. You can also manually set a password using the “Change Password” button in the User section.



Student Software Email

Each student is assigned an internal software email in ampEducator for tracking purposes only. Students don't have access to this email. It’s automatically generated when a student is added, and while it can be updated, it’s best to leave it unchanged

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Student Two Factor Authentication

Students have the ability to turn Two-Factor Authentication (2FA) on and off through their user account in the Student Portal. However, if they are unable to log in, an admin can disable 2FA for them using the "Disable Two Factor Authentication" button in their Student Profile.

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