Announcements

the announcements tool lets you create and manage messages that appear directly within the platform for selected users these can be used to notify admins, staff, or students of important updates, deadlines, or reminders adding a new announcement to create a new announcement, click the green add announcement button this will open the announcement setup window where you can fill out the following fields general title – enter the name of the announcement (required) date – the date the announcement will become visible (required) display until – optionally set an expiry date if you want the announcement to disappear after a certain time pinned – check this if you want the announcement to stay at the top of the list audience and location audience – select who will see the announcement (e g , admin, instructor, student advisor, student) locations – choose one or more campus locations the announcement applies to notifications send notification – check this to send the announcement via email or sms on the same day it’s posted this will also allow you to view announcements /#viewing notification stats for the announcement custom reply to – optionally check this to include a custom reply to address reply to email – if the above is selected, enter the reply to address here message body use the rich text editor to type and format the content of your announcement you can include text styles, links, images, tables, and more once everything is complete, click the green add button to post the announcement managing announcements once announcements are created, they appear in a list under home / communication tools / announcements , where you can easily view and manage them to the right of each announcement, you'll find a set of quick action icons viewing announcements click the view announcement icon to open a preview window showing the full announcement this is a quick way to review what was sent without opening the full editor editing announcements click the edit announcement icon to make changes to an existing announcement the edit window is the same as when creating a new announcement, allowing you to update the title, content, audience, locations, dates, and other settings you can also add or remove images, adjust formatting, and choose whether to send a notification or pin the message sending announcement notifications click the send notification icon (envelope) to send the announcement as an email to everyone in the selected audience this step is optional when creating the announcement but must be completed if you want to track delivery and view stats later if notifications weren’t sent during creation, you can return and send them anytime using the envelope icon once sent, the notification column will update to completed , and a percentage bar will appear to confirm delivery status you may need to refresh the page to see the update viewing notification stats to view detailed stats for a sent notification, click the view stats icon (bar graph) this opens a window showing total recipients total sent (with percentage) total distinct views sending logs and timestamps delivery status per student, including email address, view and click counts, and send date you can choose to send notifications during the announcement creation process or afterward using the envelope icon stats will only become available once notifications have been sent note notifications sent to staff are not tracked and will not appear in the stats deleting announcements click the delete announcement icon to delete the announcement a confirmation window will appear asking if you're sure — once deleted, the announcement is permanently removed and cannot be restored