---
title: Reasons
slug: wzTr-reasons
docTags: 
createdAt: 2025-03-17T19:44:49.761Z
---

When a course is cancelled or assigned a No Grade in ampEducator, a reason must be selected. You can define your institution’s cancellation and no grade reasons in advance under **Institution Config / Courses / Reasons**.

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## Configuring Course Cancellation Reasons

Course cancellations may occur for a variety of reasons, such as low enrollment or scheduling conflicts. In ampEducator, you’re required to select a cancellation reason when cancelling a course. Setting up predefined cancellation codes helps maintain consistency and provides better reporting on why courses are cancelled.

To add a new reason, click **New Cancellation Reason** to open the setup modal. 

![](https://api.archbee.com/api/optimize/dAaYdF15xm67t_NLKoQQv/UgUf98r65yZ7wJwoBma0S_screen-shot-2025-03-23-at-104834-am.png)

Enter a **Cancellation Code **(e.g., ENR, OTH) and a **Cancellation Reason** (e.g., Poor Enrolment, Other). Once saved, these will appear in the list and be available when cancelling a course. 

![](https://api.archbee.com/api/optimize/dAaYdF15xm67t_NLKoQQv/MUMdA-AS6bWjEv2w645sy_screen-shot-2025-03-23-at-104931-am.png)

You can also **edit** or **delete** existing reasons using the quick action icons to the right.

## Configuring Course No Grade Reasons

There may be times when a course is completed without a final grade being assigned. In these cases, ampEducator allows you to assign a No Grade reason. These reasons help clarify the outcome and determine whether the course should count for credit or be excluded from GPA calculations. These reasons can be managed under **Institution Config / Courses / Reasons**.

![](https://api.archbee.com/api/optimize/dAaYdF15xm67t_NLKoQQv/GWXkn421EVp7vzRsIVUwk_image.png)

To add a new reason, click the **New No Grade Reason** button.

A modal will appear prompting you to enter the following:

- **No Grade Code** (e.g., AUD, MED)
- **No Grade Reason** (e.g., Audit, Medical Exemption)
- **Earns Credits** – Check this box if the student should still earn course credit when this reason is used.

![](https://api.archbee.com/api/optimize/dAaYdF15xm67t_NLKoQQv/s6sT5qvo6ljfTCQnuMm4V_image.png)

Click **Add** to save the reason. It will now appear in the list and be available when assigning a No Grade to a course. You can also use the quick action icons to edit or delete any existing reasons.