---
title: Templates
slug: templates
docTags: 
createdAt: 2025-01-14T15:31:26.393Z
---

The Templates section allows you to create and store reusable templates for various types of communication, including emails, letters, SMS, and auto-responses. Using templates helps streamline messaging and ensures consistency when sending communications to Students, Prospects, and staff.

![](https://api.archbee.com/api/optimize/dAaYdF15xm67t_NLKoQQv/WDL5cKvBmWszYj2CQvcDT_screen-shot-2025-03-03-at-124615-pm.png)

## Creating New Templates

To create a new template, click **New Template**:

- **Choose a template type** – General, Auto Response, Email, Letter, or SMS. You can select multiple types if needed.
- **Enter a title and description** – The description is for internal use only.
- **(Optional) Select a PDF template** – If you’ve set up a letterhead or other PDF in Institution Config, you can choose it from the dropdown. This applies only to Letters or General templates meant for PDFs or printing.
- **(Optional) Choose a template size** – This only affects PDFs and printed documents, not emails or SMS.
- **Set access permissions** – Choose read, update, and location access settings, then click **Add** to save.

![](https://api.archbee.com/api/optimize/dAaYdF15xm67t_NLKoQQv/R5QlfoqKpCON5e-HdAazv_screen-shot-2025-03-03-at-25012-pm.png)

## Editing Templates

When you create a new template, you are automatically redirected to the **Edit Template** page. You can also edit an existing template anytime by clicking the **edit icon** next to it in the Templates list.

On the Edit Template page, you can:

- **Update template details** – Modify the title, description, or any previously selected settings.
- **Enter a subject line** – Required for **Email** and **Auto Response** templates.
- **Use the rich text editor** – Format content, insert **merge fields** to personalize messages, and add tables or documents already stored in ampEducator.

![](https://api.archbee.com/api/optimize/dAaYdF15xm67t_NLKoQQv/EOwhDlBf5p4wAKaytffG9_screen-shot-2025-03-03-at-25729-pm.png)

## Previewing Templates

While creating or editing a template, you can preview how it will appear before finalizing your changes. This helps ensure formatting, merge fields, and overall layout display correctly.

You can use the **Preview** buttons at any time:

- **Preview PDF** – See how the template will look when saved or printed as a PDF.
- **Preview Email** – Sends a test email to yourself so you can check the formatting and content as it will appear to recipients.

![](https://api.archbee.com/api/optimize/dAaYdF15xm67t_NLKoQQv/-icXFwvixBurrZ3sVoN3Q_screen-shot-2025-03-03-at-31024-pm.png)

## Quick Action Icons

Next to each template in the list, you'll find quick action icons that allow you to manage templates efficiently. These include:

- **Edit** – Opens the template for modifications.
- **Preview PDF** – Displays how the template will appear as a PDF.
- **Preview Email** – Sends a test email to check formatting and content.
- **Delete** – Removes the template if it’s no longer needed.

These options make it easy to update, test, and manage your templates directly from the Templates list.

![](https://api.archbee.com/api/optimize/dAaYdF15xm67t_NLKoQQv/dpUQ2wCh9FQiUNzD5ik7E_screen-shot-2025-03-03-at-30754-pm.png)

## Video Walkthrough: Creating and Managing New Templates

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