Recurring
Recurring payments provide an alternative to a payment plan, allowing automatic payments to be processed on a set schedule.
Payments are processed daily between 12:00 AM – 6:00 AM EST. If a payment fails, the system will attempt to process it three times before automatically disabling the recurring payment. This ensures that payments continue as scheduled while preventing multiple failed attempts from remaining active.
Note: To enable recurring payments, the Student must have a saved credit card on file. To learn more visit Student Accounts / Credit Cards.
When setting up a recurring payment, you must choose a Recurring Payment Type, which determines how payments will be processed:
- By Date processes payments on a scheduled basis until the selected End Date. This option is useful when payments should continue for a fixed period, such as covering tuition in monthly installments over a term. Once the end date is reached, no further payments will be made.
- By Balance continues processing payments until the Student’s balance falls below or is equal to a specified minimum amount. This option is ideal for ensuring a balance is paid off in full without setting a specific end date. Once the Student’s balance is reduced to or below the minimum threshold, the recurring payment stops automatically.
To set up a recurring payment, click New Recurring Payment.
This will open the Add Recurring Payment modal, where you can configure the details of the recurring payment.
The Add Recurring Payment modal includes the following fields:
- Student – The Student associated with the payment.
- Name – Name for the recurring payment.
- Type – Choose By Date or By Balance to determine how payments will be processed.
- If By Date is selected, fields for Start Date and End Date will appear.
- If By Balance is selected, fields for Start Date and Min Balance will appear.
- Credit Card – Select the saved credit card for payment.
- Frequency – Choose how often payments will be processed
- Payment Amount – Enter the amount for each recurring payment.
- Description – Additional details about the payment.
- Payment Account – The accounting category where the payment is recorded. Schools may use a general account like 'Credit Card Payments' or specific accounts to track funds accurately.
- Apply To – Determines how payments are applied, either automatically to the oldest invoices/charges or manually to selected invoices/charges.
- Apply to Payment Plan – Controls whether payments are applied to a payment plan automatically, manually to specific plan items, or not at all.
- Notes – Any additional details about the recurring payment.
Next to each recurring payment, there are three quick action icons that allow you to manage payments efficiently.
- View Payment – Opens detailed information about the recurring payment.
- Edit Payment – Modify the recurring payment details.
- Delete Payment – Remove the recurring payment from the system.
These shortcuts provide quick access to essential actions, making it easy to manage recurring payments.
