---
title: Processing Enrollment Requests
slug: processing-enrollment-requests
docTags: 
createdAt: 2025-03-04T16:24:40.203Z
---

The **Enrollment Requests** tab provides an overview of all student enrollments and requests across all courses in the Course Marketplace. This allows you to manage enrollments from one central location without navigating to each individual course.

![](https://api.archbee.com/api/optimize/dAaYdF15xm67t_NLKoQQv/sr7qaolDJJ0EBr31CGdNl_image.png)

The columns in this section include:

- **Date** – The date the enrollment request was submitted.
- **Course** – The marketplace course the student applied for.
- **Requested By** – The name and contact details of the person who submitted the request.
- **Student** – The name and details of the student applying for the course.
- **Status** – Displays the current enrollment status (*Requested* or *Enrolled*).
- **Waitlist** – Indicates if the student has been placed on a waitlist.
- **Payment** – Shows the payment status (*N/A* for free courses, *Pending*, *Paid*, or *Error*).

You can process enrollment requests using the **quick action icons **to the right of each request. 

![](https://api.archbee.com/api/optimize/dAaYdF15xm67t_NLKoQQv/X4Vy_3RQmlPCCwTqJsHJa_image.png)

## Viewing Enrollment Requests

Click the **View Enrollment** icon to see request details.

![](https://api.archbee.com/api/optimize/dAaYdF15xm67t_NLKoQQv/lETdhXfwkgX9wRQIJdCOm_image.png)

This opens a modal showing the course, enrollment status, student contact information, and payment status. If the student already exists in the system and their Student ID or email matches, the request automatically merges with the existing student record. If no match is found, a new record is created based on the course’s **Enrollment Method** and **Enrollment Student Action** configured in the [Course Details](docId:8n9if20f57Nvtj-zviczN).

![](https://api.archbee.com/api/optimize/dAaYdF15xm67t_NLKoQQv/63CR6DQKVJgFda7e1bdd3_image.png)

At the bottom of the modal, the **Enrollment Log** tracks all actions related to the request, such as status updates and processing history.

## Editing Enrollment Requests

Click the **Edit Enrollment** icon to update an existing request.

![](https://api.archbee.com/api/optimize/dAaYdF15xm67t_NLKoQQv/yoPFvHha_L2xd_Aun0GfL_image.png)

This opens a modal where you can change the enrollment status to either *Requested *or *Enrolled* and update the associated status date. You can also adjust the payment status and update the payment status date accordingly. 

![](https://api.archbee.com/api/optimize/dAaYdF15xm67t_NLKoQQv/TNvyXE0X5URxapItHMJhB_image.png)

Additionally, there is a notes field where you can add any internal comments about the enrollment request. Once your changes are made, click **Update Enrollment** to save them.

## Enrolling Students

Click the **Enroll Student** icon to finalize a request.

![](https://api.archbee.com/api/optimize/dAaYdF15xm67t_NLKoQQv/576sJnk9-5Lvt-czQEgh6_image.png)

This opens the **Enroll Student** modal where you can complete the enrollment process:

![](https://api.archbee.com/api/optimize/dAaYdF15xm67t_NLKoQQv/pGe6S_SKDX-iejMH7n7mI_image.png)

- **Show Courses From** – Choose *Linked Courses* or *Search Courses*.
  - If *Search Courses* is selected, additional fields appear, including **Course Location**, **Academic Session**, and **Course**.
- **Enroll Date** – Select the student’s enrollment start date.
- **Auto Complete** – Options: *None*, *By Course Weeks*, *By Manual Date*, or *By All Grades Entered*.
- **Charge Method** – Options: *None*, *Charge Account*, or *Invoice Account*.
- **Select Fees**, **Promo Code**, **Send Auto Replies**, and **Notes** are also available as needed.

Click **Enroll** to confirm.

## Deleting Enrollment Requests

Click the **Delete Enrollment** icon to remove a request from the system. 

![](https://api.archbee.com/api/optimize/dAaYdF15xm67t_NLKoQQv/CG1O4NT_2HxpmmDOprj7I_image.png)

When you do this, a confirmation message will appear asking if you are sure you want to delete the item. You must click **Confirm** to proceed or **Cancel** to go back. 

![](https://api.archbee.com/api/optimize/dAaYdF15xm67t_NLKoQQv/rRNbvG9PkFOew1zGFLqLJ_image.png)

Once confirmed, the request will be removed unless restored later. This should only be used if the request was submitted in error or is no longer valid.

## Restoring Enrollment Requests

If an enrollment request or student enrollment is deleted by mistake, you can restore it. To do this, change the **Status** filter at the top of the Enrollment Requests tab to **Deleted**. 

![](https://api.archbee.com/api/optimize/dAaYdF15xm67t_NLKoQQv/kPMSO971OvaGJ1rlKNflm_image.png)

This will display all removed requests. From there, click the **Restore Enrollment** icon next to the one you want to recover, and it will reappear in the list with the original details.

![](https://api.archbee.com/api/optimize/dAaYdF15xm67t_NLKoQQv/3z7gL4HXTcENU-yx3JXpQ_image.png)