---
title: Institution Account Overview
slug: institution-account-overview
docTags: 
createdAt: 2025-05-20T15:25:16.919Z
---

The Institution Account section is where you manage the core **administrative settings** tied to your school’s ampEducator account. This area includes essential details like your institution name, contact information, billing setup, branding, and usage tracking. Whether you're updating your logo, reviewing invoices, or downloading a database backup, this section keeps all the key operational tools in one place.

![](https://api.archbee.com/api/optimize/dAaYdF15xm67t_NLKoQQv/yttBtxnVgwLLF9mYJHSdZ_image.png)

What You Can Do Here:

- **Details**: Edit your institution name, contact info, address, and login URL (PURL), as well as set your time zone, locale, and currency.
- **Compliance**: Enter required regulatory fields if you're an Ontario-based school under the PCC Act.
- **Branding**: Upload your institution’s logo and choose an application colour to personalize the look of your account. Your logo will appear on login screens, contracts, credentials, invoices, and more.
- **Support Emails**: Set up where academic, financial, and general support requests should be routed.
- **Monthly Plan**: View your billing plan, student count, usage stats, and estimated daily charges.
- **Student Usage**: See a day-by-day breakdown of billable student activity and generate usage reports.
- **Other Usage**: Track additional billable services, such as digital signature usage.
- **Credit Card**: Securely add or update your institution’s billing credit card. Overdue invoices will be processed once a valid card is on file.
- **Invoices**: View and download institutional invoices issued by ampEducator, including payment history and breakdown of fees.
- **Backups**: Request and download a copy of your institution’s full database in SQL format. You’ll receive an email when the backup is ready.

This section is typically managed by administrative staff with billing and configuration access. Keeping these settings up to date ensures your account remains accurate, secure, and aligned with your school’s operational needs.